6rwen Privacy Policy

Introduction

6rwen ("we", "our") is a trusted online casino and betting platform in Bangladesh. We believe that protecting users' personal information is a fundamental responsibility and an integral part of our service.

This Privacy Policy ("Policy") describes what information 6rwen collects through the website https://6rwen.lat, how that information is used, with whom it may be shared, and what rights you have. This Policy complements the site's terms and conditions and applies alongside them.

By using our platform and opening an account, you are considered informed and in agreement with the terms of this Policy. If you do not agree with any term, please refrain from using our platform.

What Information We Collect

6rwen collects information from two main sources to operate its services properly — what you provide directly and information collected automatically.

2.1 Information You Provide Directly

The information you provide during account registration, identity verification, and payment processing includes:

• Full name (as per national ID)
• Date of birth (for age verification)
• Email address and mobile number
• Copy of national ID or passport (for verification)
• Payment information — such as bKash, Nagad, Rocket, or Upay number, or bank account details
• Correspondence address
• Messages and complaints sent to customer support

2.2 Automatically Collected Information

The following technical information may be collected automatically when you browse or use our site:

• IP address and device type
• Browser version and operating system
• Time of site visits, page view sequence, and session duration
• Login and logout timestamps
• Gaming activity and betting history
• Data from cookies and similar tracking technologies

Purpose of Information Use

6rwen uses your information only for specific and legitimate purposes. We will never use your information for unnecessary or unrelated purposes.

3.1 Primary Purposes

• Creating and managing your account and confirming your identity
• Processing deposits, withdrawals, and payment services
• Managing bonuses, promotions, and VIP benefits
• Providing customer support and technical assistance
• Ensuring system security and preventing fraud

3.2 Legal Obligations

• Age verification — only those aged 21 or above may use our platform
• Compliance with Anti-Money Laundering (AML) processes
• Meeting relevant legal and regulatory requirements
• Implementing responsible gaming policies

3.3 Service Improvement

• Improving platform performance and user experience
• Informing you about relevant bonus offers and services (subject to your consent)
• Identifying and resolving technical issues

Information Disclosure & Sharing

6rwen does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Partners

We use selected third-party service providers for payment processing, identity verification, and technology services. Only the information necessary for them to carry out their specific tasks is provided to these partners, and they are required to comply with our privacy standards.

4.2 Legal Requirements

We may disclose information when legally required to do so in the context of a court order, government directive, or legitimate investigation. In such cases, we will endeavor to notify you as much as possible, unless prohibited by law.

4.3 Fraud & Security

Information may be shared with relevant authorities to prevent fraudulent activity or ensure platform security.

Cookies & Tracking Technologies

6rwen uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve the functionality of the site.

5.1 Use of Cookies

• Essential Cookies: Necessary for the core functionality of the site — maintaining login sessions and ensuring security.
• Functional Cookies: Remembering your preferences, such as language selection and display settings.
• Analytics Cookies: Analyzing site usage patterns to improve service quality.

5.2 Cookie Controls

You can reject or delete cookies at any time by changing your browser settings. Please note, however, that disabling essential cookies may limit some site functionality and affect your login session.

Data Retention Period

6rwen retains your information only for as long as it is necessary. We follow the criteria below when determining retention periods:

• Active Accounts: All necessary information is retained for as long as your account remains active.
• Inactive Accounts: Even after an account is closed, certain information may be kept for the period required to meet legal obligations (such as AML records).
• Financial Transaction Records: Transaction records are retained for a specified period in accordance with financial regulatory requirements.
• Dispute Resolution: Relevant information will be retained until any ongoing dispute or legal proceedings are resolved.

Once the retention requirement has ended, your information will be securely deleted or anonymized.

Information Security Measures

6rwen applies industry-standard technical and organizational security measures to protect your personal information.

7.1 Technical Safeguards

• Use of SSL (Secure Socket Layer) encryption for all data transmission
• Encryption of stored information
• Regular security audits and vulnerability testing
• Robust firewalls and intrusion detection systems
• Two-factor authentication for transactions

7.2 Organizational Safeguards

• Only authorized personnel may access specific information
• Regular data protection training for staff
• A plan for immediate action in the event of a data security breach

Your Data Rights

As a 6rwen user, you have the following rights. Contact us directly to exercise any of these rights.

8.1 Right to Access Information

You may request a copy of the information we hold about you at any time. We will respond to your request within a reasonable timeframe.

8.2 Right to Correct Information

If any information we hold about you is inaccurate or incomplete, you may request that it be corrected.

8.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, it may not be possible to delete all information immediately due to legal obligations or ongoing transactions.

8.4 Right to Object to Processing

You may object at any time to the use of your information for marketing communications or other specific purposes. We will stop that use upon receiving your objection.

8.5 Right to Data Portability

You may request your personal information in a machine-readable format.

Children's Privacy

6rwen's services are for users aged 21 and above only. We do not knowingly collect any information from anyone under the age of 21.

Age verification is mandatory during account registration. If we become aware that information from a minor has been collected for any reason, we will immediately close that account and delete the associated data.

If you believe a minor has opened an account on our platform, please contact us.

Policy Changes

6rwen may update this privacy policy from time to time. Changes in business practices, the addition of new services, or legal changes may require this policy to be revised.

For any significant changes, we will notify you in the following ways:

• Sending a notification to your registered email address
• Displaying a notice on the site
• Mentioning the date of the latest update at the top of this page

Continuing to use the platform after changes have been published will be considered your acceptance of the updated policy. Please review this page regularly and stay informed about any changes.